FAQ

What payment methods do you accept?
  Answer: Paypal,credit cards and debit cards are acceptable. When choosing any method,you will be led to paypal page.There will be entry for each payment method.With using cards,you don't have to own a paypal account.

Could I get a discount if I make a large order?
  Answer: Yes,we provide discounts to seller buyers.please place order and submit,but don't pay until order amount is changed into the agreed price,but before it please email to help@lookcuration.com telling us the Order Number.

Could I change my shipping information after payment done?
  Answer:Sure. 1,To avoid any mistake,you should better provide the right shipping information when placing order. 2,If you really need to change it,please contact help@lookcuration.com 3,Shipping information change only happens before shipping.Please kindly understand.

How could I know if my payment has been received?
   Answer: When payment arrives,systematic notification email will be sent to your registery email. You could also log in to check.If payment is successful,order status should be "waiting for shipment"

Will an invoice be provided?
   Answer: Yes.Invoice will be provided only upon customer request.If you need,please email to help@lookcuration.com and ask for it.

Is shipping cost included in online prices?
   Answer: Yes,we do free shipping for all the products.but please note that if you want to return products without defect,30USD as our shipping cost to you will be charged from refund.

How to know if order shipped or not? 
   Answer: Once shipment is made,a notification email with its track number will be sent to your registery email.The tracking number will be trackable in next 1-2 days.

How could I track my order?
   Answer:www.17track.net is a good site for tracking.Besides,you could also track on official sites of shipping companies.

How long will my order be shipped after payment done?
   Answer:Generally 2-5 days.Except long holiday in China (China new year holiday,1-7th May,and 1-7th Oct). 

How could I return purchased items?
   Answer:please email your order number to help@lookcuration.com us and ask for return shipping address.